Stay easy to access for your audience with

Responsive Live Chat feature for website

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Why do I need Website Chat Box?

Instant conversation. Marvelous customer service

Being easy and fast to contact

Create a speedy and effortless tool for clients to address you through your website

Lifting sales via consultations

Communicate valuable insights about your products and convince more people to purchase

Increasing the quality of customer communication

Organizing a faster and more personalized connection, make more customers happy

1,000+

Hour of development invested

1 min

To add it to your website

97%

Customer satisfaction rate

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What makes 123Websites Live Chat special?

COMMUNICATION

The quickest way for your audience to reach you

Through 123Websites Chat Box you can establish a comfortable conversation tool, which will help make it simple for your audience to chat to you in all popular messengers at once and without effort. They will have an opportunity to start chatting with you when they need, in Facebook Messenger, WhatsApp, Telegram or Viber. And you will always stay reachable answering on-the-go no matter where you are.

DISPLAYING

Draw visitors into chats. Shift them into shoppers. Boost sales

Whatever services and items you offer, there’s a chance to offer more through individual communication on your site. You can make every visitor engaged into a conversation and assure more people to buy on your website. 123Websites Live Chat widget has chat triggers, that open a chat window for a user based on their spent on the website or page, or intend to leave. There are three types of chat display position, and set the chat window to show only for a certain category of viewers to make it work maximum efficient.

DESIGN

Responsive design to make it work with your use case

123Websites Website Chat features interface elements which will help you customize it right for your business needs. Offer customer support, give consultations about your products, give help to get a booking or placing an order – our chat can do all these tasks and even more. Choose chat bubble image from our library, add caption text including important info, add your company’s logo or choose a photo from predefined, create a warm welcome message to help start conversation, show message notification, plus more.

Frequently Asked Questions

What is Live Chat?

This is a 123websites feature which allows you to make communication with your audience in all popular messengers simple and swift. You have an opportunity to connect the following messengers: WhatsApp, Viber, Facebook Messenger, RumbleTalk, and Telegram - all at once.
Can I make the chat window pop up when a user is about to leave the page?

Yes, you can. All you have to do is to choose the Exit Intent option and write a welcoming message to show to the user.
What messengers are supported in the Online Chat Box by 123Websites?

You are free to choose any of the succeeding apps: WhatsApp chat, Viber, Facebook Messenger, RumbleTalk, or Telegram. It’s possible to select particular chats or all of them at once. Simply log into the accounts in the needed messengers, and you’ll be ready to chat.
What is the best way to use the Live Chat on the website?

We would highly recommend you to publish the plugin on all the pages of your site, to make it easier for the customers to reach you out. This will lead to higher conversion rates and more sales.
How to create a free Support Chat box applying the Messenger widget by 123Websites?

You can select a template Support, customize its appearance so it becomes an integral part of your website, choose the colors, font size, welcome message and adjust other settings. It will take no longer than 2 minutes, and you’ll be ready to add your support chat to the website.

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